Contact information

Have a question about your order, a product, sizing, shipping, or anything else?

We’re happy to help.

Please email us at:

hello@softfaithstudio.com

When reaching out about an order, please include:

• Your full name

• Order number

• Email used at checkout

• A brief description of your question or issue

We do our best to respond within 24–48 business hours.

Business hours:
Monday–Friday, 8 AM–5 PM EST

Please note: We are a small business, and response times may be longer during holidays, launches, or high-volume seasons.